Privacy Policy – How PK67 VIP Protects Your Data

01Who We Are

This Privacy Policy applies to pk67 vip, an online entertainment platform accessible at pk67vip.onl. The platform offers casino games, Live Casino tables, sports betting including Cricket and PSL markets, Bingo rooms and a V IP programme, with all transactions conducted in PKR.

When you register an account, use the platform, make a deposit or contact our support team, you are sharing personal data with us. This policy explains how we handle that data responsibly and transparently. We are committed to protecting the privacy of all users who interact with pk67 vip.

References to "we", "us" or "pk67 vip" throughout this policy all refer to the platform and its operating team. References to "you" or "your" refer to any individual who accesses or uses the platform in any capacity.

02Data We Collect

We collect personal data in a number of ways depending on how you interact with the platform. The categories of data we may collect include the following:

Registration & Account Data

When you create an account on pk67 vip, we collect the information you provide during the registration process. This typically includes your full name, date of birth, email address, mobile number and any other details requested to complete your profile. This information is necessary to create and maintain your account.

Identity Verification Data

To comply with age verification and fraud prevention requirements, we may request copies of identity documents such as a national identity card or passport, and proof of address. These documents are used solely for verification purposes and handled with a higher level of care than standard account data.

Transaction Data

We record details of all financial transactions carried out through your account. This includes deposit amounts, withdrawal requests, transaction reference numbers, payment method types and timestamps. This data is necessary for account management, dispute resolution and financial record-keeping.

Game Activity Data

We collect data about your activity on the platform including the games you play, bet amounts placed, session durations, win and loss records, and any in-platform settings you configure. This data is used to operate the platform, personalise your experience and administer promotions.

Technical & Device Data

When you access pk67 vip, we automatically collect certain technical data. This includes your IP address, browser type and version, device type, operating system and general location data derived from your IP address. This data helps us maintain platform security and optimise performance.

Communications Data

If you contact our support team via live chat or email, we retain records of those communications. This includes the content of your messages, the date and time of contact and the resolution reached. This data is used for quality assurance and to assist with follow-up queries.

03How We Use Your Data

The personal data we collect is used for the following purposes. We only process your data where we have a legitimate reason to do so.

Purpose	Data Used	Basis
Creating and managing your account	Registration data, identity documents	Contractual necessity
Processing deposits and withdrawals in PKR	Transaction data, payment method details	Contractual necessity
Administering bonuses and VIP rewards	Game activity data, account data	Contractual necessity
Fraud detection and prevention	Transaction data, technical data, identity data	Legitimate interest
Platform security and access control	Technical data, IP address, session data	Legitimate interest
Customer support and dispute resolution	Communications data, account data	Contractual necessity
Responsible gaming tools and monitoring	Game activity data, account settings	Legal obligation / User consent
Improving platform features and performance	Technical data, game activity data (aggregated)	Legitimate interest
Sending account notifications and updates	Email address, mobile number	Contractual necessity / Consent

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. Where any automated process flags an account for review, a member of our team will assess the situation before action is taken.

04Payment Data & PKR Transactions

All financial transactions on pk67 vip are processed in Pakistani Rupees (PKR). The platform supports deposits and withdrawals through JazzCash, Easypaisa, Raast and bank transfer. When you initiate a payment through any of these methods, your transaction is handled by the relevant payment processor under their own security and privacy standards.

pk67 vip does not store your full payment credentials — such as complete JazzCash or Easypaisa account numbers — on its own servers beyond what is needed to process and verify a specific transaction. Payment reference data is retained in your transaction history for account management and dispute purposes.

When you add or verify a payment method, the relevant details are passed securely to the payment processor. We receive only the information necessary to confirm the transaction was completed and to associate it with your account. This limits our exposure to sensitive financial data and reduces risk to you.

05Sharing Your Data

pk67 vip does not sell, rent or trade your personal data to any third party for commercial gain. We share your data only in the limited circumstances described below, and only with parties who are required to handle it appropriately.

• Payment Processors: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer, we share the transaction data necessary to complete the payment with the relevant processor.
• Game Providers: To deliver casino games, Live Casino tables and Bingo products, certain technical session data may be passed to our game providers. These providers are contractually required to use that data only for the purpose of delivering the game.
• Identity Verification Services: Where we are required to verify your identity or age, we may share relevant documentation with a third-party verification service. This data is used solely for the purpose of completing the verification check.
• Fraud Prevention: In cases where we detect or suspect fraudulent activity, we may share relevant account or transaction data with fraud prevention agencies or financial institutions as part of our duty to protect the platform and its users.
• Legal Requirements: If we are required by applicable law, regulation or a valid legal order to disclose your data, we will do so. We will notify you where we are legally permitted to do so before complying with such a request.
• Platform Operations: We may use trusted third-party service providers for functions such as email delivery, customer support tooling and analytics. These providers act only on our instructions and are not permitted to use your data for their own purposes.

All third parties with whom we share data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared.

06Cookies & Tracking Technologies

pk67 vip uses cookies and similar technologies to operate the platform, remember your preferences and understand how users interact with the site. Cookies are small text files stored on your device by your browser when you visit a website.

The types of cookies we use include:

• Essential Cookies: These are necessary for the platform to function. They keep you logged in, maintain your session and enable core features like navigation and account access. These cannot be disabled without affecting the platform's ability to operate.
• Preference Cookies: These remember choices you have made on the platform — such as your preferred language setting or display options — so you do not have to reconfigure them on every visit.
• Analytics Cookies: These help us understand how users navigate the platform, which pages are most visited and where users encounter difficulties. This data is used in aggregated, non-identifiable form to improve the platform experience.
• Security Cookies: These assist with detecting unusual activity on the platform, such as login attempts from unfamiliar devices or locations, and help protect your account from unauthorised access.

You can manage or disable cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies will affect your ability to use key features of the platform, including logging in to your account.

07Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter, to allow for the resolution of any queries, disputes or legal matters that may arise. The specific retention period for different categories of data is as follows:

• Account and registration data: Retained for the duration of your account and for a period after account closure as required for legal and compliance purposes.
• Transaction records: Financial transaction data, including PKR deposit and withdrawal records, is retained for a minimum of five years to support financial record-keeping requirements.
• Identity verification documents: Retained for the period required to complete verification plus a reasonable period thereafter. These are deleted once retention requirements are met.
• Game activity data: Retained for the duration of your account and for a period after closure to support dispute resolution and responsible gaming monitoring.
• Support communications: Retained for a period of up to two years following the resolution of the relevant query, unless a longer period is required due to an ongoing dispute.
• Technical and device data: Retained in log format for a limited period, typically 90 days, for security monitoring purposes, after which it is deleted or anonymised.

When data is no longer required for the purpose for which it was collected and the applicable retention period has expired, it is securely deleted or anonymised so that it can no longer be associated with you.

08Data Security

pk67 vip takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, disclosure, alteration or destruction. These measures include:

• Encryption of data in transit using industry-standard secure protocols
• Encryption of sensitive data at rest in our databases
• Restricted access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role
• Regular security reviews and monitoring of our systems for vulnerabilities and unusual activity
• Two-factor authentication available for player accounts to add an additional layer of access security
• Secure handling procedures for identity verification documents, which are processed and stored separately from standard account data

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, we will notify affected users as promptly as reasonably practicable and take immediate steps to mitigate the impact.

You also play an important role in keeping your data secure. Use a strong, unique password for your pk67 vip account, do not share your login credentials with anyone, and contact support immediately if you believe your account has been accessed without your authorisation.

09Your Rights Over Your Data

You have a number of rights in relation to the personal data that pk67 vip holds about you. To exercise any of these rights, contact our support team. We will respond to requests within a reasonable timeframe and without charge in most circumstances.

To make any data rights request, contact our support team via live chat or email. We may need to verify your identity before processing the request to ensure your data is not disclosed to an unauthorised person.

10Responsible Gaming Data

Data related to your responsible gaming activity on pk67 vip is treated with particular care. This includes your deposit limit settings, session time reminders, reality check preferences and any self-exclusion you have requested.

This data is used exclusively to operate the responsible gaming tools that you have activated on your account. It is not used for profiling, marketing or any other purpose. Staff who can access responsible gaming settings are limited to those whose role requires it, such as the support team when assisting with a limit adjustment or exclusion request.

If you have requested self-exclusion, your account data will be retained to ensure that any attempt to re-register during the exclusion period is identified and prevented. This is a protective measure that operates in your interest.

11Children's Privacy

pk67 vip is strictly an adult platform. We do not knowingly collect or process personal data from individuals under the age of 18. All users are required to confirm they are 18 or older when registering, and we may request proof of age at any point.

If we become aware that we have inadvertently collected personal data from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe a person under 18 has registered on the platform, please contact our support team so we can investigate promptly.

Parents and guardians are encouraged to make use of available parental control tools on shared devices to prevent minors from accessing online gaming platforms. pk67 vip supports these efforts and will cooperate fully with any request related to the protection of minors.

12Changes to This Privacy Policy

pk67 vip may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our privacy practices, or changes in applicable requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

Where changes are material — meaning they significantly affect how your data is used or your rights in relation to it — we will make reasonable efforts to notify you. This may be through an on-platform notification when you next log in, or by email to the address associated with your account.

Your continued use of pk67 vip following the publication of an updated Privacy Policy constitutes your acceptance of the changes. We recommend reviewing this page periodically so you are always aware of how your data is being handled.

13Contact Us About Privacy

If you have any questions about this Privacy Policy, want to understand more about how your data is used, or wish to exercise any of your data rights, our support team is available around the clock to assist you.

You can reach us via the live chat feature available on the platform, which typically connects you with a support agent within a few minutes. For more formal data requests or written communications, you can also email us at the address displayed in the footer of this page.

When submitting a data rights request, please include your registered account username and a brief description of your request so our team can locate the right records and assist you efficiently. We may ask you to verify your identity before processing certain requests to protect your data from being shared with unauthorised parties.